Landscaping & Lawn Expert
Irwin, PA
Full Time
Mid Level
Job Title: Field Service Technician
Job Overview
As a Field Service Technician at Rich's Landscaping, you will act as the primary face of our on-site specialty service, repair, and installation operations. You will travel directly to residential and commercial customer locations to execute high-quality property enhancements, diagnose mechanical or structural issues, and ensure peak performance of all landscape features and service equipment.
Key Responsibilities
Skills & Qualifications
Job Overview
As a Field Service Technician at Rich's Landscaping, you will act as the primary face of our on-site specialty service, repair, and installation operations. You will travel directly to residential and commercial customer locations to execute high-quality property enhancements, diagnose mechanical or structural issues, and ensure peak performance of all landscape features and service equipment.
Key Responsibilities
- Execute precision installations: Handle premium mulching, stone layout, tree/shrub planting, and minor hardscaping projects.
- Troubleshoot technical issues: Diagnose and repair landscape features, specialized outdoor gear, and on-site mechanical equipment.
- Maintain premium landscapes: Perform professional mowing, edge trimming, strategic pruning, and garden bed upkeep.
- Provide seasonal care: Lead comprehensive spring and fall property cleanups to prepare client yards for seasonal shifts.
- Manage customer relationships: Interact with clients on-site to understand requirements, offer recommendations, and boost customer satisfaction.
- Operate assets safely: Use commercial-grade power tools, mowers, and company field vehicles safely and in line with company protocols.
- Document property work: Complete brief daily service reports detailing tasks finished, parts used, and future property recommendations.
Skills & Qualifications
- Physical stamina: Comfort working outdoors for long hours in varied weather conditions while lifting heavy materials.
- Problem-solving skills: Strong knack for diagnosing equipment issues or terrain-layout roadblocks efficiently.
- Reliability and punctuality: A proven track record of arriving on time with a strong work ethic.
- Customer-first mindset: A friendly, professional demeanor when interacting with clients and neighbors.
- Valid driver's license: Clean driving record to operate company vehicles between job sites.
- Prior industry experience: Minimum of 1–2 years in landscaping, irrigation, hardscaping, or a related field service role is highly preferred.
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